Style support, always on
Got questions about your prescription upload, frame sizes, or shipping? Our team is ready to get you sorted so you can focus on your style upgrade.
From scan to doorstep
Scan & match
Upload prescription
Free shipping
Use our AI frame finder to instantly scan your face shape and get matched with frames that suit your exact style.
Drop a photo of your optical prescription right after checkout, or email it to our support crew later.
We custom-craft your lenses and ship them free across India. Try them worry-free with our 14-day return policy.
Frequently asked specs
How do I upload my RX?
How long does shipping take?
Just snap a clear photo of your prescription and upload it during checkout. You can also email it to support@eyepop.in within 7 days of ordering.
Standard delivery across India takes 5 to 7 business days. This includes custom lens cutting and mounting to ensure your glasses arrive perfect.
What is the return policy?
Can I use my own frames?
We offer a 14-day hassle-free return window. If your frames don't fit perfectly or you aren't feeling the style, send them back for a full refund.
Currently, we only fit lenses into our own curated line of high-contrast, premium EyePop frames to guarantee the best digital-first fit.
Drop our crew a line
Need help with frame sizing or custom lenses? Send us a message and our support team will get back to you within 24 hours.